Client technical support
How to contact technical support
We have a customer support service for the convenience of our users that works 7 days a week and 24 hours a day without any breaks or holidays (24/7). If you have any questions, wishes or suggestions, then our managers are always ready to help you with any problems you may encounter, as well as listen to any of your suggestions for improving the quality of our service.
We are open to new ideas!
There are several ways of contacting the customer support service:
• Create a ticket at https://crex.zendesk.com;
• Write to us at email@example.com;
• Chat with Technical Support;
• The forum.
The time required for the review of the submitted application and the subsequent response with a solution to the issue depends on the wholesomeness of the description of the problem that you have submitted. Therefore, please try to describe the situation as accurately as possible and in greater detail.
All the necessary information and links can also be found on the Help page.
Work with the API
All the necessary information can be found on the following page: https://trade.crex.net/api/ws